EMC acquires nLayers

EMC just announced that it has acquired nLayers, a vendor of IT infrastructure a management tool used to discover applications, servers, and devices, and to map relationships between them.

It was named CMDB leader in a recent Forrester CMDB wave report, even though I don't think that they really qualify as a CMDB. nLayers insight has the following features :

  • Discover and Map
  • Change Tracking
  • visualize and analyze

Which indicate that their configuration database is populated from the discovered configuration, and not from approved change requests. It is therefore impossible to know if what is observed is the correct configuration, or is the result of an out of band modification. The nLayers solution is complementary to a real CMDB, under change control, if it is interfaced with a correlation engine, and an audit process which drive either :

  • reverting the observed state to comply with the CMDB state
  • update the CMDB state after creation of a change request.

Also, it is likely that because the information is discovered, the information about the CI cannot be changed to include user defined fields, or define custom relationships between CIs (which could not map to any discovered relation).

For example, nLayers Insight could not meet the mandatory criteria required for certification by Pink Elephant for Configuration Management (and they are not in the certified toolset list)

ITIL Mindmap by Gary Slinger

In a recent weblog entry, Gary Slinger has posted a mindmap summarizing the ITIL Service Delivery and Service Support books. Thanks a lot Gary. For one thing, this seems a very usefull tool to prepare for the ITIL foundation certification.
The link to the article is here :
Gary Slinger ITIL: Service Support & Service Delivery - the whole thing:

Tags :

Breadcrumps : Unconferences -> Mashup Camp -> Microformats

Following some links I went from unconferences to the Mashup Camp to one of the discussions hosted last year on microformats .

Microformats are basically data formats built on top of XML/XHTML. They are used to represent contacts, calendar, resume, ... designed for humans, and machine second. See some more information here.

Tags :