Today, along with the acquisition of Emprisa Networks, and following the acquisition of Realops, BMC announced the Service automation suite of solutions. This includes :
- Discovery and mapping of the complete IT environment, including its relationships to business processes and transactions
- Full-scale Configuration Automation capability across network devices, physical and virtual servers, and client systems
- Change Management to support configuration policy adherence and process automation
- Orchestration and automation of activities supporting IT processes, reducing errors and expenses in task execution across operational processes and toolsets
- Automation of Continuous Compliance, including audit and enforcement of standard configurations across heterogeneous IT environments
I’ve been working on the second item in the list for the past year, and now that more of this is announced, I’ll provide more information about what this does, and how runbook automation, coupled with configuration automation can solve many of the challenges that IT operators face today.
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