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"category:/itil"


1
Compuware acquire Proxima Technology
Compuware announced yesterday that it has acquired Proxima Technology. Proxima is the maker of Proxima Centauri, a Service Level Management tool with interesting capabilities, specially in the way they aggregate key performance indicators into busine... 		03-Jan-2007
2
OneCMDB : Open Source CMDB
In September 2006 Lokomo Systems announced the release of an open source CMDB called OneCMDB. This is a very good start, but I would point to several issues, at first glance: The model used seems to be developed in house, without any link to DMTF CIM... 		02-Jan-2007
3
ITIL Foundation Certification & Airport Simulation
Today, I received the results from my ITIL foundation Certification test. Some questions were really tricky, but I passed. I was going to just go to the test, but BMC Business School has an ITIL foundation training which includes the EXIN exam at the ... 		05-Dec-2006
4
Definitive Hardware Store
Today, I was corrected by one of my new coworker because I had the impression that all hardware within a given environment would be in the Definitive Hardware Store (DHS), while in fact ITIL defines it as : An area should be set aside for the secure ... 		11-Oct-2006
5
CA to release Configuration Management Database r11
CA announced today new tools as part of an offering called Service Management Accelerator. By providing a common view of relationships and dependencies across the enterprise, CA CMDB simplifies and automates IT change and configuration management and... 		29-Jun-2006
6
CMDB Reconciliation
In a post titled "Reconciliation: The Key to an Accurate CMDB" the author suggest that discovery and mapping tools are key to ensure the accuracy of a CMDB. However, this solves only one of the problems: how to ensure that the infrastructure state ma... 		28-Jun-2006
7
EMC acquires nLayers
EMC just announced that it has acquired nLayers, a vendor of IT infrastructure a management tool used to discover applications, servers, and devices, and to map relationships between them. It was named CMDB leader in a recent Forrester CMDB wave repo... 		07-Jun-2006
8
ITIL Mindmap by Gary Slinger
In a recent weblog entry, Gary Slinger has posted a mindmap summarizing the ITIL Service Delivery and Service Support books. Thanks a lot Gary. For one thing, this seems a very usefull tool to prepare for the ITIL foundation certification. The link to... 		07-Jun-2006
9
CMDB Modeling
Recently, IBM, HP, Fujitsu and BMC launched a CMDB standardization initiative. The goal of this effort is to define a standard allowing the exchange of information between CMDBs. The standardization can happen at different levels, as an API, as an ex... 		06-Jun-2006

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